FAQ
Some people may wonder how to update drivers. It is really simple to do.
Make sure your wifi adapter is completely plugged in, and make sure the silver flash drive that came together is in too.
1) Right click on the windows/start icon, and find "device manager".
2) expand "Network adapters" and right click on "Realtek 8812BU Wireless LAN 802.11ac USB NIC"
3) hit "Properties"
4) Then go to "Driver" and check your "Driver Date",
(If your network is not stable/connection is on&off, we will change your whichever year to 2017, because 2017 has been very stable.)
5) Select "Update Driver"
6) Choose the second option which is "Browse my computer for drivers"
7) Hit "Browse"
8) Driver>RTWLANU_Driver>Win 10x64, click "OK"
9) Now Windows has successfully updated your drivers and connected your network.
Online Setup Support
1.Please download online setup software and install it, then double-click on the software.
2. After double-clicking ,the software New ID will come. Please send the software ID to our Email: onebigvip@qq.com
or you can send ID to our website online chat which is on the bottom-right corner (chat with us)
(The below ID is just a sample) we will do the online setup for you as soon as possible.
You can also use the teamveiwer.
Here is the teamvewer download link: www.teamviewer.com
Customer Support
WhatsApp Instagram
Email: onebigvip@qq.com
Phone/Text/whatsApp:+1(832)715-3986 (SANA)
Phone/Text/whatsApp:+1(281)914-9993 (JOHN)
Phone:+1-888-991-1996 (Toll Free)
Online chat: www.ninepluswifi.com