FAQ
✔ How to login router to setup.
1.First please ensure to connect your computer or phone
to the router's default wireless network named " NX3000-XXXX or NX3000-XXXX-5G
2.Go to your browser and enter 192.168.2.1
and Account: admin Password: 12345678
3.the router will detect the internet type mode automatically.
4.Set the new wireless network name and password,then click 【setting done】 to complete setup
Note:Don't select Dual band steering, because we don't know our device is connected to 5G or 2G.
✔How do i change my wifi name and password
Login management interface. And go to【Wi-Fi】 ,
✔How do i change the router's network channel if my device cannot find router's wifi name
Band of Wi-Fi Devices in USA: 2.4Ghz 1-13 5.8GHz: 36,40,48, 149,153,157,161,165
✔How to view the list of network connected Devices
✔How to change the administrator user name and password?
✔How to restore the router to the factory settings?
Online Setup Support
1.Please download online setup software and install it.
2. The software's new ID will come after double clicking on the software.
Please send the ID to our website online chat which is on the bottom-right corner (chat with us)
(The below ID is just a sample) we will do the online setup for you as soon as possible.
You can also use the teamveiwer.
Here is the teamvewer download link: www.teamviewer.com
Customer Support
WhatsApp Instagram
Email: onebigvip@qq.com
Phone/Text/whatsApp:+1(281)914-9993 (JOHN)
Phone/Text/whatsApp:+1(832)715-3986 (SANA)
Phone:+1-888-991-1996 (Toll Free)
Online chat: www.ninepluswifi.com