Solutions for the Internet are not stable/connect & disconnect

1）Replug in your Wifi adapter

2）Try a different USB port

3） Change your mode from 5G to 2G

(if you wonder how to change the mode, you can go to this link)

AC1300: https://www.ninepluswifi.com/view/how-do-i-get-my-wifi-adapter-t.html

AX1800: https://www.ninepluswifi.com/view/how-do-i-get-my-wifi-adapter-t76.html 

Online Setup Support

1.Please download online setup software and install it.

2. The software's new ID will come after double clicking on the software.

Please send the ID to our website online chat which is on the bottom-right corner (chat with us)

(The below ID is just a sample) we will do the online setup for you as soon as possible.

You can also use the teamveiwer. 

Here is the teamvewer download link:  www.teamviewer.com 

Customer Support

                 WhatsApp                                          Instagram

Email: onebigvip@qq.com 

Phone/Text/whatsApp:+1(281)914-9993  (JOHN)

Phone/Text/whatsApp:+1(832)715-3986  (SANA)

Phone:+1-888-991-1996 (Toll Free)

Online chat: www.ninepluswifi.com