FAQ

How do i check the driver version?


  1. right-click on start (Windows buttom-left) and then click “Device Manager".

    6412b3673e34c.jpg

  2. Click “Network adapters” and double click “Realtek 8812BU Wireless LAN 802.11ac USB NIC”

    6412b39a3a99c.jpg

  3. Click “Driver” and shows “Driver Version”.

    6412b3c7baff7.jpg

Online Setup Support


1.Please Download online setup software and install it, Double-click the software.

2.After you Double-click ,The software New ID will come. Please send the software ID to our Email:onebigvip@qq.com 

    or you send ID to our website online chat  on the bottom-right corner(chat with us)

    (The below ID is just sample) we will do the online setup for you as soon as possible.

62d79cafb9889.png

You can also use the teamveiwer  .Here is the teamvewer download link:  www.teamviewer.com After you Install the teamviewer ,

The software New ID and Password will come. Please send the software ID and Password to our email: onebigvip@qq.com 

or you send us from our website online chat(www.ninepluswifi.com), we will do the online setup for you as soon as possible.



Customer Support


62b5b7cb94364.png         62b5b8f872008.png

     whatsApp                                     Instagram

Email:onebigvip@qq.com

whatsApp:+8613714591620

Phone:+1-888-991-1996(Toll Free)

Online chat: www.ninepluswifi.com